Tag: customer service

Do it like “Pure-it”

We had bought the tiny 14 litre “Pure-it” water filter a couple of years back when I learnt during my yoga classes that its not safe to drink RO water as reverse osmosis makes the water acidic. Now that has been proven with every RO company launching jugs […]

The Mango boys are back!

We met them first in 2013 when we were in Bangalore and since then, they have become fast friends of ours. Every year when the Mango season begins, and they setup their stall, I get a call from them asking me when we are coming over.¬†Read about them […]

Faceless Facebook

The king of social media “Facebook” is faceless !! I have been on Facebook since 2009, and an active user since 2012. I probably started being an even more active user from 2015 onwards because we started our ShikshaDaan Yatra and the new ShikshaDaan website got launched which […]

Makemytrip Mademyday !

As I always book air tickets well in advance, for our September trip I had booked in Dec 2014 :). Was feeling super thrilled that I managed to get a good price. That feeling though got dented a little when the airlines started making schedule changes almost every […]

2% service charge – another victim

Anuj Srivastava, am bringing back the discussion that you started on Facebook almost a couple of months back. Yesterday, we got the Yeti serviced by Gurudev Motors in Chennai at their Arumbakkam service centre. First, the service coordinator never called us back to confirm when we should collect […]

Linkedin helps !

I like Linkedin. On three occasions it has helped me solve my problems as a customer. Here are the three incidents – 1. Fenesta …. I am scared to relate the incident even. This happened four years back in 2010 around the same time, July-August. We wanted to […]

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