A Sure Shot Way to Lose Customers !!
Lose Customers by making the incentive better as the due date gets closer, so that the “early” paying customer feels like a fool. Club Mahindra has perfected this method :(.
This blog is our space to write about our thoughts, views and notes about our travels. Osho owned 90 Rolls Royces while being a Sanyasi ….. The so-felt contradiction is very fascinating and hence the name !
Lose Customers by making the incentive better as the due date gets closer, so that the “early” paying customer feels like a fool. Club Mahindra has perfected this method :(.
We have been members of Club Mahindra since 2006. In fact in 2006, the Club Mahindra Delhi office didn’t collect all our EMIs and I followed up with them to pay. The last EMI was collected in 2008 after I wrote an email to Mr. Anand Mahindra !! The above information is to provide context … Read more
Walking down 800 metres from the resort took us 15 minutes and walking up took 25 minutes with several breaks to catch our breath … while a young school students just whizzed past and a couple of young men took a shortcut that was even steeper. How will these fire engines reach the spot quickly … Read more
We reached Club Mahindra, Naldehra yesterday. It took us an hour and 45 minutes to do the 50 kms from Club Mahindra, Kandaghat. We came through Shimla and infact crossed Hotel Peterhof that we had stayed at in 2015. The traffic police was out in full force to manage the continuous stream of vehicles in … Read more
Yesterday, a Club Mahindra executive called to say she is the assigned holiday planner for us and wanted to know our plans for sight seeing. I told her that we have our own plans and that we were actually here to do some work and not do the sight seeing much. She then wanted to … Read more
We started from Arun and Vidya’s in Bangalore at 5.10 am. For the first time we could drive at 80 kmph in Bangalore and were able to enjoy empty roads. We got onto the elevated express way very quickly but not without getting a super jolt while crossing the underpass at the Madiwala junction. There … Read more
I have a serious question for Mr. Anand Mahindra, a man I deeply admire and look upto for his business acumen and integrity. Mr. Mahindra might not remember but I asked him the same question 10 years back on email since at that time I didn’t blog and Twitter had not arrived ! The question … Read more
We have been members of Club Mahindra for almost a decade now. We have stayed in more than 7 of their resorts across India. With the exception of a few occasions, one item that has been common to all our stay is that we always came away with a list of service issues, and hence … Read more
Ideally there should have been 24 hair pin bends to celebrate the 24 years since we met, but there were 20 of them as we drove up to Yercaud 🙂 This was a tiny place when we came last time in 1993 and today it has a Club Mahindra resort and many other places to … Read more
When you have no TV – you have so much more time !! We went to Club Mahindra’s Masinagudi resort yesterday. Suggestion – Never leave Bangalore to go towards Coorg, Ooty after 6 am – the traffic is just CRAZY. I had decided not to get angry but it’s just impossible. Many people on a … Read more