Terrible Service Vs Brilliant Service Recovery
Contrasting experiences in two well known hotel chains led to this blogpost about service recovery. Customer service is a topic close to my heart :).
Coimbatore
Postcards from Coimbatore #1
We have spent a few days in the beautiful city of Coimbatore and are liking it more each day ! Temples, greenery and really nice people.
A Gas Cylinder ..
On seeing a gas cylinder being used for road laying work in the morning I remembered the Coimbatore blast on Oct 23rd. Thankfully the Sangameswarar temple built by Karikala Chola stands !!
Marachekku Yennai – Cold Pressed Oil
India always had cold pressed oils as part of our lives till recently. Time to go #VocalForLocal and buy locally sourced cold pressed oils.