Tag: service

No Go Indigo

I was introduced to Indigo by Mandeep and Amrita, way back in 2008 when I was travelling every weekend to Bangalore as Krishnan was working from there. Before Indigo I was a huge fan of Jet Airways but around 2007 I started noticing small changes for the worse […]

Responsiveness has a new synonym

I have been part of the service industry all my life and service recovery is almost second nature to a service professional, because things WILL go wrong when human beings are involved. Services are offered by human beings and things do go wrong, however great the systems and processes […]

The hoax of a service call

I am expecting “a” manager to call me back anytime now … That is, if the process works in ICICI Prudential life Insurance company. For the past several months, I have been getting these innocuous loving “service calls” from ICICI Prudential wanting to service my existing policy. When […]

Heuristics, Humor & a Heretic

Learnings & Leanings of an Executive Coach

Nilesh Nilkanth Oak

Ancient Indian History


Hinduism related politics

The Travelling Diary of a Dippy-Dotty Girl

She travels so that the world may not escape her

Road less Explorer

Life is beautiful...Enjoy it!

Ken Puddicombe -Writer

His Writing. People. Places. Perspectives.

Madras Nalla Madras. A photo blog on Chennai

A Daily photo blog on Chennai. Photographs, events and images from Chennai.

Shutterbug Iyer

Visual Blogs and Ramblings - Travel, Photography, Heritage, Culture

mathias sager - Happy Colorful Growth

Writing for Happiness, Colorful Painting, and Personal Growth for All


Life is journey, come join me. Growing by Shrinking

The constant traveller

This blog is just a small collection of my experiences of more than 30 years of travel throughout South Asia. May those who stumble across this site find some joy and hopefully some insights into this amazing part of the world.

Giridharan Kesavan

My home, for stories that need to last!

simple Ula

I want to be rich. Rich in love, rich in health, rich in laughter, rich in adventure and rich in knowledge. You?

Vlog Rijal

Creating Moments

Free to express

thoughts, experiences, travel, feelings, stories, diaries and many more...