Month: January 2016

Thought for the Day

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punctuality

Spirit-lift

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Happy Republic Day to all my fellow Indians. Jai Hind. May our country be blessed with all the riches – especially of character and values.  Today we went to watch a newly released Hindi movie after many years… Usually we watch movies that have been recommended by Abhishek Rudra and sometimes it’s some of our … Read more

Operational Inefficiency = Unhappy customers

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Many times, people assume that great customer service will keep customers happy and focus all their time in training their customer service executives. Yes, the customer service team faces the customer so they need to be well trained and can make a mess of the customer interaction or really delight the customer. But the real … Read more

The Ant and the Elephant 

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First there were the resident elephants, the matriarch and her beloved son who led the way and all other elephants followed. The old ant had seen the matriarch as a little girl and couldn’t believe that she could run amok destroying the forest ! When that happened, he gathered all the ants and started thinking … Read more

Sunny Leone – Prime time !

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The day started off with a lively debate on one of my Whatsapp groups. One of the group members started off by posting about Sunny Leone’s “Walk the Talk” session with Shekhar Gupta and that he was really impressed with her answers.  Another one called the media “bikau” because he didn’t think she was such … Read more

Cut your losses – in the business of emotions too !!

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He was a child prodigy, she was an accomplished musician, but their life was out of tune … Their differences led them to a divorce and the bitter divorce to an early grave for him. Am talking of Mandolin U Srinivas, the genius who was just 46 when he died. The newspapers said that he … Read more