Thank you is a powerful differentiator!

Gratitude

Expressing gratitude works every single time. Research says “action emails” with a “thank you” in the closing line gets better response.

Batch Processing Groceries

When I worked with Aon Hewitt, I had a team led by Amit Gautam that did “batch processing”. While I understood the work they did, I couldn’t use the concept in my daily life till more recently. For the past three to four months, I have been doing batch processing for replenishing the groceries. Earlier … Read more

Be brief !

Very often when a new leader joins an organization or takes over a new role within the organization, there is a page long email that is circulated about the various achievements that the leader has had. Sometimes when the new leader sends out an all-colleague, all-member email spelling out exactly what they intend to do … Read more