Avoiding Sales Loss: Essential Tips for Customer Interaction
Sharing two examples of how easy it is to lose sales ….. and some suggestions on how to retain your customer and consequently sales.
Loss
Leadership Lessons from the Bhagavad Gita 21 – Failure/Success
Chapter 2 Verse 37 हतो वा प्राप्स्यसि स्वर्गं जित्वा वा भोक्ष्यसे महीम् | तस्मादुत्तिष्ठ कौन्तेय युद्धाय कृतनिश्चय: || 37|| hato vā prāpsyasi swargaṁ jitvā vā bhokṣhyase mahīm tasmād uttiṣhṭha kaunteya yuddhāya kṛita-niśhchayaḥ hataḥ—slain; vā—or; prāpsyasi—you will attain; swargam—celestial abodes; jitvā—by achieving victory; vā—or; bhokṣhyase—you shall enjoy; mahīm—the kingdom on earth; tasmāt—therefore; uttiṣhṭha—arise; kaunteya—Arjun, the son … Read more
B(F)reaking News – Rahul takes responsibility for election loss !
I almost fell out of my chair….. as am sure many of you would have after reading this blog’s title. But stay in your seats – this is my “khayali pulao”. Will there ever be a day when the Pidi-handle of CONgress takes responsibility for ANY failure?? Now here is my “khayali raita” – AAP … Read more
Winning at all costs !
I watched one episode of the Masterchef US 2016 and then the finale. In the episode I watched, one contestant Shaun, had won some sort of advantage and he was asked to remove an ingredient from the other participants’ baskets for the challenge that day. One of the participants walked out because Shaun removed an … Read more
A reluctant life… unlived
When Krishnan told me that she had had a heart attack on Saturday night, I knew there was little chance that she will make it… Just intuition about a woman that I found fascinating. Jayalalitha, or Kamalavalli or Ammu or as she was called by millions “Amma” is gone from this life. I do believe … Read more
Thought for the day
Borrowed with thanks from Miguel de Cervantes….
A biased world !
Today morning Krishnan, Amma and I were involved in an interesting discussion… I usually have a fight with my mom about her relationship bias. If the person involved is her brother or sister or their children she will forgive even unacceptable behavior and also try and justify it. I can see some of my friends … Read more
Sethu – you crossed over too soon :(
He was in the conference room when I met Krishnan first and his black Fiat car was the one, Aporesh used everytime he came to Chennai and I got to ride in it during the management program too. He became a very dear friend and Krishnan and I have spent countless evenings in his house … Read more
Book Review – Still Alice
I always read any book suggested by my friend Gopal Ranjan as he always finds really good ones. I saw that he had read this book “Still Alice” by Lisa Genova and had shared that it was a must read on Facebook so I bought it just before we left for Mongolia. I read it … Read more
Thank you 2013 … Welcome 2014
New Year resolutions are no fun, because they are largely symbolic and so temporary, like the fashion of the day. Change also happens once there is enough impetus and the right environment, and somehow New Year eve is not a great time for either. So I like to think of learnings from each year that … Read more